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Terms & Condition : 

Dear Customer ,

We at Kashmir Boutique believe that customer service is the corner stone of our entire business , We try our best to avoid any issues that may arise during your shopping experience with us .

Theerefore we made sure that all our policies are transparent and simple to understand and if you need any clarification please do not hesitate to contact us 

Return & Exchange Policies

You have the right to return or exchange items purchased within 14 calendar days of purchase under the following conditions

1. Returned or exchanged items must have a manufacturing defect that cannot be repaired without compromising the items quality.
2. Returned items must be in their original packaging with all its original content, including, but not limited to accessories and manuals.
3. Returned items (unless defective, fake or fiddle) must be in resell-able condition.

4. Returns that are damaged , soiled or altered may not be accepted and maybe sent back to the customer .
5. Items bought during promotions or on discount are not eligible for refunds.
6. You will receive your refund against returned items in the same form of payment made at time of original purchase . for example if you bought items in cash you will receive your refund in cash.
7 You will receive your refund within 10 business days of your original request.
8. Shipping costs are not refundable, the customer is responsible to return and delivery cost.

 

We at kashmirboutiquekw.com are committed to protecting and respecting your privacy.

We appreciate your trust, therfore we will never share any data or information to any third party except for the delivery and shipping companies.

Complaints or need to speak to us?

Occasionally things do go wrong and you may want to get in touch with us. If that happens, please contact our Customer Care team, who will work with you to resolve any issues you’re having with our services:

send us an email
Call us on: +965 97456113

Our Privacy Policy sets out how we’ll use your information. If your details change, remember that you need to update My Account so we can continue giving you our best service (you can also update your marketing preferences there)

At Kashmir Boutique, we love being able to interact with and chat to you through social media. However, we can’t control those social media platforms or how you set your profiles on them. Please check and set your privacy settings so that you understand and are comfortable with how your personal information on those platforms will be used.

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